Contact Us
We are here to help and ready to support your business needs.
Our location
Contact information
- Fax
- (62-21) 5435 1928 - 5435 1877
Branch contacts
Balikpapan
Jalan A. Yani no 15, Sepingan
(+62) 934 - 8394893Medan
Ruko Grand Pesona Blok F No 14, Jalan Jend Sudirman Kav 330, Medan
(+62) 824-3973-323 medan@indomaru-food.comBali
Kawasan Legian Biz Park Blok A1 no 2 (depan gerbang / marketing gallery), Jalan Kuta Legian, Denpasar
(+62) 872-2329-277Get in touch
Whether you have a question about products, distribution, partnerships, or delivery, our team is ready to help.
- Product & service information
- Partnership & distribution
- Order & delivery support
- General enquiries
FAQ
Frequently asked questions
Find quick answers before getting in touch with our team.
How can I find a product or brand?
Browse the Products page for individual products and the Brands page for the full brand hierarchy. If you cannot find an item, send our team its name or a photo.
Which areas do you serve?
Service availability depends on the destination and order requirements. Share your location with our team so we can confirm the available distribution options.
Can you support frozen or chilled products?
Selected products require temperature-aware handling. Contact us with the product and delivery location so our team can confirm the appropriate arrangement.
How do I request a catalogue?
Use the message form and select Product & service information. Include your company name and the product categories you are interested in.
How can my company discuss a partnership?
Select Partnership & distribution in the message form and tell us about your company, products, and intended market.
Need immediate assistance?
Reach our team directly by phone or email for product and distribution support.
Our office
Our Jakarta office and warehouse support product coordination and distribution for our business partners.